How to transfer or rehome a pet?
Conor McManus
Last Update 5 years ago
We've made it as easy as possible to transfer a pet on your account to a new owner.
First log into your account here: https://app.mypethq.io/login
Once logged in you'll see the screen below. Click Pets to access all the pets on your account.
After clicking pets you will see a list of your pets. Click the pet you wish to transfer.
Once you have clicked the pet you wish to transfer, scroll to the bottom and you'll see the option "Re-home pet".
After clicking this button you're presented with a form to enter the new owners details. At the minimum we require the new owners name & email address.
After this you can submit the form and we'll email the new owner to confirm the transfer, once they confirm, we'll transfer the pet. :)
If there is anything else we can do, just click the green icon on the right and pop us a message or email us: [email protected].